About the author

Dr. Alexandra Hey holds a degree in psychology, she is a systemic consultant and coach, Lean Trainer, Six Sigma Master Black Belt and Scrum Master.
 
Alexandra Hey has international experience as an in-house and external consultant, in managing transformation programs for large corporations and as an executive, including as a member of the management board of a German insurance company. She is a trainer at Staufen Academy and instructs improvement experts and trainers. She specializes in the services and administrative functions in industry.