The path to operational excellence in indirect areas
STAUFEN AMAZONAS FRAMEWORK
The challenge of modern companies
Many companies today are facing significant challenges that require profound changes in their indirect areas. The rapid progress of digitalization is demanding and challenging for many organizations. At the same time, the rising costs of products and indirect areas are shrinking profit margins. Short product life cycles and the pressure to innovate put companies under additional pressure. Complicated processes and long order processing times hinder efficiency and increase complexity. An increasing employee turnover leads to a loss of valuable know-how.
The Amazonas Framework as a solution
This is where the Amazonas framework comes in. The goal is to achieve measurable success through operational excellence in the indirect areas. The framework uses performance enablers in various performance clusters to achieve a sustainable, flexible and efficient performance. It offers a structured and holistic approach to address the pain points mentioned above and to measurably increase and continuously improve the performance of the indirect areas, their value contribution, measurably and continuously improve it.
You can achieve holistic operational excellence by taking the step from production to sales, marketing and development.
This will gain a pull effect that will boost everyone away.
Historically, the start is often in production areas.
The market and development side should be integrated at an early stage in order to set up the base for excellent processes.
Alexander Bartel
Managing Director,
Gebr. Brasseler Gmbh & Co. KG
Why Amazonas?
The name “Amazonas” was deliberately chosen because it symbolizes the great river that flows through various landscapes in South America and connects numerous ecosystems. The Amazonas is not only one of the largest rivers in the world, but also a synonym for constant flow, growth, and diversity – principles that are also of central importance in Lean Management.
Just as the river is constantly moving and provides life to everything in its environment, the Amazonas framework is intended to ensure that processes in the indirect areas are designed to be fluid and efficient. It promotes a continuous improvement process that connects and optimizes the various areas of a company.
- Structuring knowledge
- Managing data
- Ensuring knowledge availability
- Designing end-to-end
- Making it measurable
- Reducing waste
- Managing portfolio
- Managing deviations
- Proceeding iteratively
- Ensuring agility
- Designing a network
- Shaping change
- Leading effectively
- Promoting team performance
- Developing talents
- Developing a digitization strategy
- Digitizing processes
- Using AI
- Structuring knowledge
- Managing data
- Ensuring knowledge availability
Performance clusters and their enablers
The framework is divided into seven performance clusters, each containing specific enablers to enable the necessary transformation:
- Service portfolio: This involves managing the entire life cycle of products, reducing complexity costs, and establishing sustainable practices. By optimizing the service portfolio, companiescan reduce their costs while achieving their sustainability goals.
- Processes: The design of end-to-end processes, the measurability of processes and the elimination of waste are key elements. Efficient processes lead to better controllability and shorter lead times, which in turn increases competitiveness.
- Projects: Effective project portfolio management, deviation management and iterative approaches ensure that projects are completed successfully. This increases the flexibility and adaptability of the organization.
- Organization: Agility, network design and change management are key issues. An agile organization can react quickly to market challanges and successfully implement change processes.
- Collaboration: Effective leadership, driving team performance and talent development are critical to success. Strong collaboration leads to higher team performance and better employee retention.Collaboration: Effective leadership, driving team performance and talent development are critical to success. Strong collaboration leads to higher team performance and better employee retention.
- Digitalization: Focus is on developing a digitalization strategy, digitalization processes, and using artificial intelligence. This improves data availability, makes processes more efficient and increases the ability to innovate.
- Knowledge management: Structuring knowledge, managing data, and ensuring knowledge availability are the main tasks here. Effective knowledge management leads to better use of information and faster decision-making.
Target state achieved
Through the targeted application of performance enablers in the various clusters, companies achieve operational excellence. That is characterized by high efficiency, flexibility, and sustainability throughout the entire organization.
These improvements are measurable and are reflected in optimized costs, improved processes, increased employee satisfaction and lead to increased customer benefits.
Nicolas Romfeld
Nicolas Romfeld has over 10 years of consulting experience in Lean Transformation in R&D and order fulfillment, production and management. For clients, he is responsible for designing and implementing tailor-made training and development programs along with the internal development of several professional and management seminars. He heads consulting projects that focus on strategy development, performance improvement, collaboration, product development, quality management and technical problem-solving.
Michael Metzger
A consultant, trainer and coach in the areas of process and leadership excellence and agile transformations, Michael Metzger is also a master trainer for Lean Administration and a trainer for agility at Staufen Academy. He coaches employees and managers at all hierarchical levels and has over 10 years of experience in improving indirect areas and implementing integrated transformation and qualification projects.
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